Terms & Conditions
- Tour fare quoted base on per adult and Ringgit Malaysia (MYR)
- All packages tour are inclusive of return transfer to airport/hotel
- Private tour/transfer -Additional 50 % of the normal rate
- Room for overnight packages are based on Standard Twin Room basis
- All rates are based on minimum 2 adults. (Single Traveler will be charged based on 2 paying adults)
- Payment by Cash or Credit Card - Credit Card subject to 3 % for Visa/MasterCard or 5.5% American Express card surcharge
- Confirmation of bookings subject to space availability at time your booking receive.
- Full prepayment is required prior to arrival.
- Child rates (2-12 years old) are charged 50 % of adult's rates for transfer & tours (without meals/accommodations)
- Child rates (2 -12 years old) are charged 60 % of adult's rates for transfer & tours(with meals/without accommodations)
- Child rates (2 -12 years old) are charged 75 % of adult's rates & tours ( with meals & accommodations)
- Once booking is confirmed, 50 % deposit is required and balance of the amount to be settled at least 2 weeks before your guest/group schedule arrival.
Note: TOUR WILL BE HANDLED BY LICENSE TOUR OPERATOR BORNEO TRAILS TOURS & TRAVEL SDN BHD (COMPANY NO. 641369-K ; KPL/LN : 3961)
- 30 Days - 25% of package total as cancellation charge.
- 14 Days - 50% of package total as cancellation charge.
- 07 Days or NO SHOW - 100% of package total as cancellation charge.
- No refunds will be entertained on any part of the package booked once guest have departed from his/her place of origin.
- If the guest fails to arrive on schedule, we reserve the right to charge cancellation or no show fee equivalent to the contracted rates for the whole period of stay for the each package unutilised.
What to bring
- Good walking shoes
- Light raincoat
- Insect repellent
- Sun block
- Hat & Binoculars